Order Processing Time

All orders placed on ZARQAA are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Locations

We currently ship across India. At this time, international shipping is not available.

Estimated Delivery Time

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery timelines may vary due to courier partner delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout. ZARQAA may offer free shipping during promotions or on selected orders.

Order Tracking

Once your order is shipped, you will receive tracking details via SMS or email, allowing you to monitor the status of your delivery.

Incorrect or Incomplete Address

Please ensure that your shipping address and contact details are accurate. ZARQAA will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Missing Packages

If you receive a damaged package, please inform us within 24 hours of delivery along with clear images or videos. For missing items, contact our customer support team immediately for assistance.

Delivery Delays

While we strive to deliver orders on time, ZARQAA is not liable for delays caused by courier partners, natural events, or circumstances beyond our control.